Introduction
At Buggy Bench® Shopping Cart Seat (“Buggy Bench®” or “we“), we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information about you when you access or use our website (the “Site“), purchase our products, interact with us on social media, contact our customer service team, or otherwise engage with us.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. By visiting our Site, you agree that your information will be handled as described in this Privacy Policy. Your use of our Site and any information you provide on our Site remain subject to the terms of this Privacy Policy.
What Information Do We Collect?
Information You Provide Directly to Us
When you visit or shop at our Site, sign up for our newsletter, purchase our products, participate in a contest or promotion, contact customer service, or otherwise communicate with us, we may ask you to provide some or all of the following types of information:
- Contact information such as your name, shipping and billing address, email address, and phone number;
- Account information such as your username and password that you may set to establish an online account with us;
- Demographic information such as your age, gender, country, and ZIP code;
- Payment information such as payment card details (credit/debit card number, security code, and expiration date) if you make a purchase from us;
- Comments, feedback, product reviews, and other information you provide to us about our products and services;
- Social media information if you interact with us on social media platforms such as Facebook, Instagram, Twitter, Pinterest, YouTube, TikTok, and others;
- Interests and communication preferences such as your preferred means of receiving marketing communications from us and topics you are interested in.
Information We Collect Automatically
We may automatically collect the following information about your use of our Site through cookies, web beacons, and other technologies:
- Log information such as your Internet Protocol (IP) address, operating system, browser type and settings, the web pages you visit on our Site, the links you click, and the time of your visit;
- Device information such as your device type (e.g. mobile, computer, tablet), name, model, settings, operating system, app versions, identifiers, and crash data;
- Location information such as your device’s GPS signal, WiFi signal, and approximate location derived from your IP address;
- Web traffic information about the pages you view and links you click on within our Site.
Information from Other Sources
We may supplement the information we collect directly from you with information from other sources, including:
- Demographic and marketing data obtained from third party data providers;
- Publicly-available social media profile information (e.g. your name, profile photo, age range, gender, networks, user ID, list of friends, etc.);
- Customer relationship management (CRM) systems;
- Advertising networks and analytics providers;
- Business partners through which you accessed or engaged with our Site or services.
How Do We Use This Information?
We use the information we collect for a variety of business purposes such as:
- Providing, operating, and improving our Site and shopping experience;
- Processing your orders and payments for any products you purchase from us;
- Communicating with you about your account, purchases, or to send you newsletters, offers, surveys, and other promotional materials;
- Understanding our customers and visitors to tailor content and offers;
- Administering contests, sweepstakes, promotions, and rewards programs;
- Conducting research and analysis to improve our products, Site, and customer service;
- Preventing, detecting, and investigating potentially prohibited or illegal activities;
- Enforcing our Terms of Use, this Privacy Policy, and other policies;
- Complying with legal and regulatory obligations.
How Do We Share This Information?
We will not rent, sell, lease or otherwise disclose your personal information to any third party for commercial purposes without your consent.
We may share non-personal information, such as aggregated user statistics and demographic information, with third parties such as advertisers, content partners, researchers, business partners, sponsors, and advertisers on an anonymized basis. This information does not identify you individually.
We may share the information we collect in the following limited circumstances:
- Service Providers: We may share your information with third party service providers who perform services on our behalf, such as payment processors, shipping companies, marketing agencies, analytics providers, website hosts, customer service providers, and other service providers. These entities are limited in their ability to use your information for purposes other than providing services for us.
- Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of assets, or transition of service providers, your information may be transferred to a successor or affiliate as part of the business transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request by government authorities or other third parties. This includes responding to court orders and subpoenas. We may also share your information to establish or exercise our legal rights, to enforce our other policies or agreements, to defend against legal claims, or as otherwise required by law.
- Protection of Rights: We may share information about you if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, fraud, situations involving threats to the safety of any person, violations of our Terms of Use or this Privacy Policy, or as otherwise required by law.
Our Use of Cookies and Tracking Technologies
We, along with third parties, use cookies, web beacons, pixels, scripts, tags and other technologies to provide you with a better experience on our Site. These technologies collect information about how you interact with our Site and help us improve your experience and tailor marketing to you.
Cookies are small text files containing a string of alphanumeric characters placed on your computer or device when you visit a website or use an app that can uniquely identify your browser or device. We may use both session cookies (which expire once you close your browser) and persistent cookies (which remain until you delete them) for purposes like remembering your account and preferences, understanding how you interact with our Site, viewing your purchasing history, providing a personalized experience, keeping you logged into your account, and improving our Site. You can remove persistent cookies by following your browser help file directions. Session cookies will be deleted automatically after you close your browser.
Web Beacons (also known as pixel tags or clear GIFs) are small transparent graphic images embedded in web pages and email messages that tell us whether you have performed specific actions. We may use web beacons to deliver or communicate with cookies, count visits, understand usage and campaign effectiveness, and to tell if an email has been opened and acted upon.
Scripts, Tags and Other Technologies allow us to, among other things, analyze trends, administer the site, track users’ movements around the site and gather demographic information about our user base. These technologies are powered in part by JavaScript. Disabling JavaScript may interfere with some functionality on our Site.
Please note that most browsers automatically accept cookies so if you do not wish cookies to be used you may need to actively delete or block the cookies. However, blocking cookies may impact your user experience and limit some functionalities on our Site.
You may also limit interest-based advertising through the settings on your mobile device and cookies from third party analytics companies by using the NAI’s opt-out platform here: http://optout.networkadvertising.org/. Please note that ad-blocker tools also affect our ability to serve ads to you.
Data Security
We use reasonable organizational, technical, and administrative measures to protect the confidentiality, integrity, and security of any personal information we process about you. Unfortunately, no website, server or database is completely secure or “hacker proof.” We therefore cannot guarantee that your personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.
Retention of Personal Information
We will retain your personal information for the period necessary to fulfill the purposes for which your personal information has been collected as outlined in this Privacy Policy unless a longer retention period is required by law.
We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights.
Individual Data Rights and Choices
You have certain rights with respect to the personal information we collect about you, as described below. To exercise any of these rights, please contact us as set forth under “How to Contact Us” below. Please note that in some cases, we may not be able to fully comply with your request, such as if it is frivolous or extremely impractical, if it jeopardizes the rights of others, or if it is not required by law, but in those cases, we will still respond to notify you of such a decision.
Access: You can request more information about the personal information we hold about you and request a copy of such information.
Rectification: If you believe that any personal information we are holding about you is inaccurate or incomplete, you can request that we correct or supplement such data. You can also correct some of this information directly by logging into your service account, if you have one.
Erasure: You can request that we erase some or all of your personal information from our systems.
Withdrawal of Consent: If we are processing your personal information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your personal information, if such use or disclosure is necessary to enable you to utilize some or all of our services.
Portability: You can ask for a copy of your personal information in a machine-readable format. You can also request that we transmit the data to another controller where technically feasible.
Objection: You can contact us to let us know that you object to the further use or disclosure of your personal information for certain purposes, such as for direct marketing purposes.
Restriction of Processing: You can ask us to restrict further processing of your personal information.
Right to File Complaint: You have the right to lodge a complaint about Buggy Bench®’s practices with respect to your personal information with the supervisory authority of your country or EU Member State.
Right to Provide Directive on Information Disclosure After Death: You have the right to provide directions regarding what happens to your personal information after death.
Right to Decline to Provide Information: You can decline to provide personal information to Buggy Bench®. Please keep in mind that if you decline to provide personal information that is necessary for the provision of our services, we may not be able to provide you with those services.
California Privacy Rights
The California Consumer Privacy Act provides additional rights to California residents. These include:
Right to Know and Access. You have the right to request that Buggy Bench disclose what personal information we collect, use, disclose, and sell about you. You can make a request for this information twice in a 12-month period for free.
Right to Deletion. Subject to certain exceptions, you have the right to request that Buggy Bench® delete the personal information we collected from you.
Right to Non-Discrimination. The exercise of your CCPA rights will not result in any different or unfair treatment by Buggy Bench®.
To exercise your California privacy rights, please submit a verifiable consumer request to us through one of the methods listed under the “Contact Us” section below.
International Transfers of Data and Privacy Shield
Because Buggy Bench®’s operations are global, we may transfer your personal information to third parties in locations around the world, including third parties operating outside your country. By using our services, you consent to such international transfers of your personal information to these destinations. Where required by law, Buggy Bench® relies on mechanisms such as data transfer agreements and the EU-U.S. Privacy Shield Framework to enable the legal transfer of personal data across borders.
Children’s Privacy
Our services are not designed for or targeted to children 16 years of age or younger (“Children“). We do not knowingly collect personal information from Children without obtaining parental consent. If you learn that a Child has provided us with personal information, please contact us at the address provided below so that we can take appropriate steps to delete this information.
Changes to This Privacy Policy
This Privacy Policy is subject to occasional revision. We will notify you of any material changes in its collection, use, or disclosure of your personal information by posting a notice on our Site and updating the effective date at the top of this page. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following notice of the changes on our Site. These changes will be effective immediately for new users of our services. Continued use of our services following notice of such changes indicates your acknowledgement of, and agreement to be bound by, the revised Privacy Policy.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer as follows:
Email: [email protected]
Phone: 1-800-555-1234
Postal Address:
Buggy Bench® Shopping Cart Seat
Attn: Privacy Officer
123 Main St.
Anytown, CA 12345