Last updated: March 01, 2023
Introduction
Welcome to the Buggy Bench® Shopping Cart Seat website (the “Site”). These Terms and Conditions are a legally binding contract between you and Buggy Bench® regarding your use of the Site and any purchase of products through the Site.
Please read these Terms carefully before using our Site or making any purchases. By accessing the Site or making any purchases, you agree to be bound by these Terms. If you do not accept these Terms in full, you may not use the Site or make any purchases.
We may update these Terms at any time without notice, so please check back regularly to keep informed of any changes. The most current version will always be posted on our Site. Your continued use of the Site after a change constitutes your acceptance of the updated Terms.
Use of Site
The content on the Site is protected by copyright and trademark laws, and we own it or have permission to use it. You may use content from the Site only for non-commercial purposes and only if you follow these rules:
- You must reference Buggy Bench® Shopping Cart Seat as the source.
- You may not modify the content.
- You may not use the content for commercial purposes without our written consent.
All rights not explicitly granted herein are reserved.
Purchasing
We work hard to accurately describe and photograph products sold on our Site. However, please note that colors and sizes may vary slightly due to your monitor and the camera used.
Prices and availability are subject to change without notice. If an item’s correct price or availability is significantly different than displayed, we will contact you to determine if you still wish to make the purchase given the updated information.
Shipping fees will be clearly displayed during checkout based on your shipping address and the items in your cart. All stated delivery times are estimates only, and we are not liable for any failure to meet estimated times.
Taxes and import duties, if applicable, are additional. You are responsible for paying all taxes, customs duties, import fees, and other charges related to your purchases.
Refunds are only provided for defective or damaged products received. Please contact us within 3 days of receiving your shipment if you believe an item is defective or damaged. We may require photos demonstrating the issue prior to approving a return.
Exchanges are generally not allowed, unless an incorrect product was shipped or the product is defective/damaged. Please contact us first if you believe an exchange may be warranted.
Accounts
You are not required to create an account to make purchases. However, you have the option to register and create an account.
If you choose to register, you must provide accurate account information and promptly update any changes, such as a new email address. You are responsible for all account activity conducted with your login credentials.
You may delete your account at any time by emailing us. We may suspend or deactivate accounts that are used to violate these Terms.
User Content
“User Content” refers to all content submitted by you or other users to the Site, including reviews, comments, questions, and responses.
You retain ownership of your User Content. However, by submitting User Content, you grant us a perpetual, worldwide, non-exclusive license to use, reproduce, modify, distribute, publish, and display your User Content for Site functionality and promotional purposes.
You warrant that your User Content complies with the following rules and that you have the right to post it under these rules:
- It does not violate any law or regulation or contain any abuse, threats, defamation, harassment, or obscenity.
- It does not violate or infringe any third party’s rights, including privacy, publicity, copyright, trademark, or other intellectual property rights.
- It does not contain or install any viruses, adware, spyware, worms, bots, or other malicious code.
- It does not contain advertising or promotions unrelated to our products.
- It is not false, inaccurate, or misleading.
- It is not off-topic or duplicative.
We may screen, alter, remove, block, or delete any User Content at our discretion if we consider it objectionable or if it violates these rules or applicable law. We may preserve or disclose User Content if required by law or legal process.
Liability Disclaimer
Our Site and any products sold through the Site are provided “as is” without any representations or warranties, express or implied. We expressly disclaim any warranties of merchantability, fitness for a particular purpose or non-infringement.
We are not liable for any loss, whether direct, indirect, incidental, special, or consequential, arising out of use of or inability to use the Site or any products sold through the Site. You bear the entire risk for the quality and suitability of products purchased through the Site.
We accept no liability for damage to your computer, mobile device, or other property caused by your use of the Site.
The foregoing exclusions and limitations of liability will apply to the maximum extent permitted by law. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above may not fully apply.
Indemnification
You agree to defend, indemnify, and hold Buggy Bench® Shopping Cart Seat and its officers, directors, authors, employees, agents, licensors, corporate partners, advisors, advisory board and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including reasonable legal and accounting fees, resulting from your breach of these Terms or unauthorized use of the Site or products sold through the Site.
Governing Law
These Terms are governed by United States federal law and the laws of the state of Tennessee, without regard to its conflict of laws principles. Disputes relating to these Terms or the Site will be heard exclusively in courts located in Nashville, Tennessee. You consent to jurisdiction in those courts.
Site Policies
Please carefully review our other policies, including our Privacy Policy, Shipping Policy, and Return Policy posted on the Site. These policies are incorporated by reference into these Terms.
Contact
If you have any questions about our Site or these Terms, please email us at [email protected] or send written communication to:
Buggy Bench® Shopping Cart Seat
123 Main St.
Nashville, TN 37205
Refund Policy
Buggy Bench® aims for you to be fully satisfied with every purchase. However, we realize sometimes products are defective, damaged during shipping, or simply not what you expected. In select cases, we will approve returns for refunds based on the policy below.
All refund requests must be made within 3 days of receiving your order. Unfortunately we cannot accommodate returns or exchanges after that time.
Items must be returned in new, unused condition with original tags and packaging. Please do not damage the original packaging so that the item can be properly inspected and resold if warranted.
The following items are eligible for return/refund if the above conditions are met:
- Defective or damaged products
- Products that are significantly different than described on the Site
Refunds are not available for the following:
- Buyer’s remorse/change of mind
- Incorrect item ordered by buyer
- Minor differences between the photo and actual product (e.g. slight variations in color) that do not materially alter the product
To request a return, please contact us at [email protected] and provide the following information:
- Your name, email, and order number
- Photo showing unopened product with packaging
- Explanation of why you believe a return is warranted based on our policy
If we approve your return, we will provide directions on how to ship the item back to receive a refund. You are responsible for paying shipping costs on returns.
Once your return is received at our facility in the condition described, we will issue a full refund within approximately 5 business days. Refunds are generally issued to the original payment method.
Please note that custom, special order, or personalized items are not eligible for return or refund under any circumstances.
We want you to be fully satisfied with your purchases and will work with you in good faith to resolve any returns or refunds based on our policy. Thank you for understanding.
Shipping Policy
We want your products to arrive quickly, safely, and cost-effectively. Here are the shipping methods and policies we offer:
Shipping Methods
Standard Shipping takes approximately 5-7 business days within the continental United States with tracking provided. This method is free on all orders over $50.
Expedited Shipping takes approximately 3 business days within the continental United States with tracking provided. This costs an additional $8 on all orders.
For orders outside the continental US, please contact us for customized shipping quotes based on your location.
Shipping Policy
- All stated delivery times are estimates only. We prepare packages for shipment promptly but are not liable for any failure or delays in delivery.
- If your order will be significantly delayed, we will contact you with options such as expediting or cancelling the order.
- Titles and risk of loss transfer to you upon our shipment of products to the carrier.
- We are not liable for lost, stolen, or damaged packages after acceptance by the carrier. Please contact the carrier to report issues or file a claim.
- You may be responsible for additional taxes, import duties, customs fees, or other charges on international shipments. Contact your local customs office for details.
Please contact us at [email protected] with any questions about our shipping methods or policies. Thank you for shopping with us!
Privacy Policy
Buggy Bench® Shopping Cart Seat respects your privacy. This Privacy Policy outlines what data we collect, how we use it, and your rights.
Information We Collect
We collect information in two ways:
- Information you provide us directly: When purchasing or creating an account, you may provide name, email, address, payment method, etc. We keep records of purchases and profiles.
- Information passively collected: Our Site uses tracking tools like cookies which collect your IP address, browser type, operating system, referring URLs, on-page activity, etc.
How We Use Information
Information may be used to:
- Fulfill orders and communicate about orders
- Create and maintain accounts
- Provide products and services you request
- Send marketing and promotional materials (you may opt-out)
- Personalize your experience on our Site
- Improve our products, Site, and operations
- Detect and prevent fraud, spam, abuse, violations of terms
- Conduct data analytics to better understand customers
- Comply with legal obligations
- Protect rights and safety of Buggy Bench®, users, and the public
When Information Is Disclosed
We will not disclose your information except to service providers under contract who help with our business operations (fraud prevention, marketing, payment processing, etc).
We may also disclose information:
- To comply with legal requirements like subpoenas, court orders or law enforcement requests.
- To enforce our Terms of Use or other agreements.
- To pursue available legal remedies or defend legal claims.
- To protect rights and safety of Buggy Bench®, our users, and the public when we believe disclosure is prudent.
You consent to the above disclosures.
Your Rights and Choices
- You may opt-out of promotional emails by following the unsubscribe process.
- You may access, amend, or request deletion of your data by emailing [email protected].
- You may request a downloadable file of your data for portability.
- You may disable cookies in your browser settings but the Site may not function properly without them.
Data Protection
We use appropriate technical and organizational safeguards to protect your data from unauthorized or unlawful processing and accidental loss, destruction, or damage.
International Transfers
Information collected in the US may be transferred globally or to third parties who process it globally. We abide by applicable data protection laws for international transfers and provide adequate safeguards for the protection of data transferred.
Retention Periods
We retain your data while you have an account to provide products and services. We may retain some data after account closure to comply with legal obligations, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or for ordinary business purposes. Retention periods will vary based on the nature of the information, why it is collected, and how it is processed.
Third Party Sites
We are not responsible for how third parties like social media sites collect or use your information. Please review their privacy policies before providing them information.
Children’s Privacy
Our Site is intended for adults. We do not knowingly collect or use any personal information from children under 18. If we become aware that a user is under this age, we will remove their personal information from our databases.
Changes to this Policy
We may change this Privacy Policy from time to time by posting an updated version and revising the date at the top. Please check back periodically for changes.
Contact Us
Please contact us at [email protected] with any questions about our Privacy Policy or data collection.